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 Passengers with Special Needs |
Security Screening |
Traveling with Children |
Traveling with Pets
Travel Tips
Call and check ahead to plan your visit to the airport.
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- Visit the Transportation Security
Administration Web site to learn how to SimpliFLY your overall security experience.
- Check in on-line in advance (if your airline offers such service).
- Call (303) 342-8477 (303 DIA-TIPS) for current wait times at security
screening.
- Call (303) 342-7275 (303 DIA-PARK) for parking space availability.
- Call (303) 342-4059 for information on taxis, buses, shuttles and other
commercial transportation; or e-mail ground.transportation@diadenver.net
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- Short-term parking is available. If you want to park and enter the facility to pick up or drop off travelers, park in short-term parking on Level 4 of Terminal Garage West or Terminal Garage East for only $3
per hour.
- The $9-per-day Economy
West and Economy
East lots (located next to the Terminal garages) usually fill up first.
Get updated information on available parking spaces by visitng our Parking
page or by calling (303) 342-7275.
- DIA’s least expensive parking is the $5-per-day Pikes
Peak Shuttle Parking. Allow an extra 20 to 30 minutes to get to the
lot and catch the free shuttle bus to the Jeppesen Terminal where you will
be dropped off at curbside. Free shuttle buses leave for the terminal every
10 minutes.
- Last-minute travelers should be able to find space in the terminal parking garages, which cost $2 per hour and $18 per day.
- Overhead electronic signs and variable message boards on inbound Peña
Boulevard display real-time parking information. Parking messages also are
broadcast on DIA's radio channel, 540 AM.
- Parking or stopping along any airport roadway is illegal and dangerous,
and violators
are subject to towing and a fine. Curbside parking at Jeppesen Terminal is
prohibited.
Arrive in the terminal check-in lobbies at least two hours before your
scheduled flight time. This will give you ample time to check in, pass through security
screening and get to the departure gate. Add extra time if you plan to
use one of DIA’s shuttle parking lots.
- You will need a government-issued photo ID (driver's license, passport, etc.) to check in at the ticket
counter. Ask your airline what its ID requirements are for minors.
- Allow more time if you are traveling with infants, young children, elderly passengers or people with disabilities. Read Traveling With Children for considerations when traveling with children.
- Never leave your luggage unattended and never accept any objects from strangers.
- Checking luggage at curbside can often save time and may be faster than checking bags at the ticket counter.
- Check as much luggage as possible to minimize carry-on bags and to speed up security screening. Most airlines allow you to check two bags free of charge but some airlines may charge a fee.
- Ask your airline how long before departure it stops accepting checked luggage.
- The Transportation Security Administration is screening all checked baggage. Unlocked bags can be examined quickly. Locked bags will be opened if necessary, then resealed. This process could result in delay or damage to your bag.
- Put identification on the outside and inside of all bags.
- You are allowed one carry-on bag and one personal item (purse, briefcase
or laptop). Airlines are enforcing this rule more strictly. A carry-on bag must fit under your seat or in the aircraft's overhead bin.
- Carry-on bag dimensions should not be more than:
9-inches by 14-inches by 22-inches
(length by height by width) or
45 linear inches (the length, height and width
added together).
- Most airlines exempt the following personal items from the one-piece limit:
- Child safety seats for ticketed children
- Assistive devices (canes, crutches, etc.)
- Outer garments (coats, hats, etc.)
- Pack medicines (insulin, needles, prescription drugs), diapers, baby food and other essentials in carry-on luggage. Remember that all carry-on bags are subject to random search.
A 45-minute waiting area is located on Peña Boulevard approximately three miles from the airport terminal (just beyond the E-470 overpass on inbound Peña Boulevard). This location is ideal for people who are waiting to pick up arriving travelers and do not want to park and enter the facility. You may park in this waiting area until you make cell phone contact with your party, then drive to the terminal to meet them at a pre-arranged door on Arrivals, Level 4. NOTE: public telephones are not available in the 45-minute waiting area.
Arrivals, Level
4 of Jeppesen Terminal is designated for curbside passenger pick-up. Arriving passengers collect
luggage on Terminal Level 5 and take an escalator or elevator down to Level 4, where private automobiles drive through and pick up passengers. Drivers are not allowed to park and wait for passengers to arrive. Passengers must be at curbside waiting for their rides. Any unattended vehicles will be towed immediately.
Drivers should follow the signs on Peña
Boulevard to Arrivals either Terminal West or Terminal East, according to airline name. Overhead
signs identify each airline location.
Only ticketed passengers may go to the airline gates. If you need to accompany a traveler who is a minor, an elderly person or an individual with disabilties to or from a gate, ask your airline for a demonstrated-need pass. Demonstrated need must be pre-arranged with the airlines, not the airport.
- Domestic Traveler - After parking in terminal garages or parking lots, we suggest meeting domestic travelers on Terminal Level 5 at either the fountain or at the appropriate baggage claim carousel.
- International Traveler -
To meet passengers who are arriving on a flight from Canada, Europe, or Mexico, go to Level 5 of Jeppesen Terminal. DIA’s International Arrivals area is at the atrium’s north end, near the north security checkpoint and the large bronze statue of aviator Elrey Jeppesen. International passengers will emerge from the Customs and Federal Inspection Services facility here. They will have claimed their bags before going through Customs. Not far from International Arrivals, among the concessions located Terminal West, is a Foreign Currency Exchange. In addition, several ATMs are located throughout Jeppesen Terminal.
Directions and information are available from the airport’s Hospitality Ambassadors
or from Guest Services staff in the terminal and concourse information booths.
Guest Services can be reached by dialing 303 342-2000
or by calling the airport’s toll-free line, (800) AIR-2-DEN (800 247-2336).
Travelers with special needs, such as oxygen, can make advance arrangements
with the airport’s Travelers Assistance Program by calling (303) 342-0400.
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