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Travel Tips - Security Screening

Security screening of passengers at all commercial airports in the United States is the responsibility of the Transportation Security Administration (TSA). For information on the latest security guidelines, questions about baggage screening and a list of items that cannot be taken through security, please visit the agency's Web site to review Air Travel information.   Frequently Asked Questions About DIA Security Procedures When should I plan on arriving at the airport before my flight? Every travel experience is different and it is important for travelers to understand the time requirements involved in a trip. Travelers should contact their airline to ask about cut-off times for checking bags and to find out how many minutes the airline expects travelers to be at the gate prior to departure. Call Ahead Call (303) 342-8477 for current wait times at security screening. Call (303) 342-7275 for parking space availability or visit our Parking page. Check your flight status. Who is allowed to go to the gates on the concourses? Only ticketed passengers are allowed through security. Passengers must obtain a boarding pass from the airline they are flying before they can pass through security screening. E-ticket confirmations are no longer accepted for access. Some airlines allow customers to print boarding passes on-line with “Web check-in.” Please consult the airline you are flying to inquire if the Web check-in option is available to you. Are there exceptions to the “ticketed passengers only” rule? The airlines make exceptions to this rule for people with special needs such as unaccompanied minors, the elderly or the physically challenged. Contact your airline to find out its policy. Usually, an airline reservations agent can help you make the arrangements. Additionally, Denver International Airport contracts with the Traveler’s Assistance Program (TAP). TAP is available to assist our guests with any special needs, including wheelchairs or oxygen. Please contact TAP in advance at (303) 342-0400 to make arrangements. If I can’t meet my party at the gate, where can we meet in the airport? One place to meet an arriving traveler is at the fountain in Jeppesen Terminal. The fountain is located in the center of Terminal Level 5 in front of the exit from the passenger train. Travelers arrive on the train and come up an escalator into the Terminal in front of the fountain. If you meet your party there, please stay behind the rope so that traffic flow is not interrupted. If your party walks to the Terminal from Concourse A or if you don't want to meet at the fountain, you can meet in the baggage claim area also on Level 5. Baggage claim carousels are divided between Terminal West and Terminal East, according to airline. May I pick up a passenger at curbside? Yes.  Follow the signs on Peña Boulevard to Arrivals, Level 4 either Terminal West or Terminal East, according to airline name. Overhead signs at curbside identify each airline location. REMEMBER: drivers may not park and wait at curbside for an arriving passenger. The passenger must be at curbside waiting for the driver. Any unattended vehicles will be towed immediately. If you are picking up passengers and you arrive early, you can park in the airport's 45-minute waiting area, which is just beyond the E-470 overpass on inbound Peña Boulevard. For safety, drivers must stay in their cars in the waiting area.  When passengers arrive and contact you, arrange to meet them at their airline door on Arrivals, Level 4 and then drive to the terminal.  NOTE:  No public telephone or restrooms are in the waiting area. Safety Reminders All baggage and all vehicles are subject to search at any time. No unattended vehicles are allowed at curbside. Do not leave bags unattended. Unattended bags will be immediately confiscated and may be destroyed. Report any unattended items to airport personnel immediately.

Registered Traveler Program In conjunction with the Clear® program, Denver International Airport has opened express passenger screening lanes—at Jeppesen Terminal’s south screening checkpoint and at passenger screening on the A Bridge. Clear lanes allow approved departing passengers to use specially designated screening lanes, which are available only to Clear members. These special lanes speed air passengers through security—in as few as four minutes—and are especially convenient during busy travel periods. To use the Clear express lanes, a traveler must enroll in the program and pass security clearance by the federal government. The program charges an approved applicant an annual fee of $100 (plus a $28 TSA vetting fee). Clear lane hours are: Jeppesen Terminal South Screening Daily 5:00 a.m. to 9:00 p.m. Jeppesen Terminal North Screening Daily 5:00 a.m. to 7:00 p.m. To A Gates Screening (bridge) Daily 5:00 a.m. to 8:45 p.m. Applicants start their enrollment at flyclear.com and complete the process at an enrollment location, where their fingerprints and iris images are captured and their identification is validated. Once approved, applicants receive a Clear identity card, which must be presented at airport Clear lanes to use the process. Clear has opened enrollment stations in the city for the convenience of travelers and the business community. The enrollment stations at Denver International are located at Jeppesen Terminal, Level 5, on the airport’s north and south sides (pre-security), and on Concourse B, center core, near DIRECTV. The north terminal location is open daily from 5:00 a.m. to 7:00 p.m. (only for people who have completed online enrollment); the south terminal location is open daily 6:00 a.m. to 8:00 p.m.; and the Concourse B location is open weekdays 9:00 a.m. to 5:00 p.m. The Clear enrollment station at the Grand Hyatt Denver hotel lobby, 1750 Welton St., is open weekdays 9:00 a.m. to 5:00 p.m.