Traveling through Denver International Airport
Before You Leave for the Airport
- Call and check ahead to plan your visit to the airport. Visit the Transportation Security Administration
(TSA) Web site to learn how to improve your overall security experience.
- Visit your airline’s Web site to check-in for your flight online.
- Call (303) 342-8477 (303 DIA-TIPS) for current wait times at security screening.
- Call (303) 342-7275 (303 DIA-PARK) for parking space availability.
- Call (303) 342-4059 for information on taxis, buses, shuttles and other commercial transportation.
Getting to the Airport
Denver International Airport (DIA) is conveniently located less than 35 minutes from downtown Denver by car, shuttle bus, public transportation or taxi.
Peña Boulevard is the primary route to DIA. The boulevard is accessible from I-70 (Exit 284 eastbound, Exit 285 westbound), from Airport Boulevard, from Tower Road or from E-470. Please note that E-470 is a cashless toll road and that a photo will be taken of your license plate and sent to the place of vehicle registration for toll collection. Other fees may apply per your rental vehicle agreement. For more information contact your rental car company and visit E-470.com
Passenger Drop Off
If you are dropping off a passenger at curbside, follow the "Departures" signs to Jeppesen Terminal
(either east or west sides). Airline ticket counters are just inside the doors and overhead roadway signs indicate which airlines operate from the east and west sides of the terminal. You may drive through and drop your passenger at the curbside location designated for his or her airline.
Some airlines offer curbside luggage check-in service. Checking luggage at curbside may be faster than checking bags at the ticket counter.
- Short-term parking is available. If you want to park and enter the facility to pick up or drop off travelers, park in Short Term parking on level 4 of terminal Garage West or terminal Garage East for only $4 per hour.
- The $12-per-day Economy West and Economy East lots (located next to the terminal garages) usually fill up first. Get updated information on available parking spaces by visiting our Parking page or by calling (303) 342-7275.
- DIA’s least expensive parking is the $8-per-day Pikes Peak Shuttle Lot. Allow an extra 20 to 30 minutes to get to the lot and catch the free shuttle bus to Jeppesen Terminal. Free shuttle buses leave for the terminal every 10 minutes.
- Last-minute travelers should be able to find space in the terminal parking garages, which cost $3 per hour or a maximum $23 per day. The garages normally do not fill up during the holidays.
- Overhead digital electronic signs and variable message boards on inbound Peña Boulevard display parking availability.
- For your safety, parking or stopping along any airport roadway is prohibited. Violators are subject to ticketing. Curbside parking at Jeppesen Terminal is prohibited
- The free Cell Phone Waiting Lot also is available via the 75th Avenue exit from inbound Peña Boulevard; turn left onto Gun Club Road and then left again onto 77th Avenue.
The airport recommends that you be in the ticketing lobbies at least 90 minutes before departure, with international travelers allowing at least two hours. This will give you ample time to check in, pass through security screening and get to your departure gate. Add extra time if you plan to use one of DIA’s shuttle parking lots.
- You can save time by using self-service check-in kiosks, but if you are checking luggage, you
may still need to stop at the ticket counter.
- You will need a government-issued photo ID (driver's license, passport, etc.) to check in at the ticket counter. Ask your airline what its ID requirements are for minors.
- Allow more time if you are traveling with infants, young children, elderly
passengers or people with disabilities.
- Never leave your luggage unattended, and never accept any objects from strangers.
- Checking luggage at curbside may be faster than checking bags at the ticket counter.
- Check as much luggage as possible to minimize carry-on bags and to speed up security screening. Many airlines charge fees for checking bags.
- Ask your airline how long before departure it stops accepting checked luggage.
- The TSA screens all checked baggage. Unlocked bags can be examined quickly. Locked bags will be opened, if necessary, and then resealed. This process could result in
a delay or damage to your bag if it is locked.
- Put identification on the outside and inside of all bags.
- Leave gift packages unwrapped.
- You are allowed one carry-on bag and one personal item (purse, briefcase or laptop, etc). Airlines are enforcing this rule more strictly. A carry-on bag must fit under your seat or in the aircraft's overhead bin.
- Carry-on bag dimensions should not be more than: 9-inches by 14-inches by 22-inches (length by height by width) or 45 linear inches (the length, height and width added together).
- Check with your airline to learn which items may be exempt from the one-piece limit. Some examples are:
- Child safety seats for ticketed children .
- Assistive devices (canes, crutches, etc.) .
- Outer garments (coats, hats, etc.).
- Pack medicines (insulin, needles, prescription drugs), diapers, baby food and other essentials in
your carry-on luggage. Remember that all carry-on bags are subject to random search.
The free Cell Phone Waiting Lot is located along the north side of Peña Boulevard approximately three miles from Jeppesen Terminal (just beyond the E-470 overpass on inbound Peña Boulevard). Travelers inbound on Peña Boulevard should take the 75th Avenue exit, turn left onto Gun Club Road and then left again onto 77th Avenue. This location is ideal for people who are waiting to pickup arriving travelers and do not want to park and enter the facility. You may park in this waiting area until your party arrives and calls you, then drive to the terminal to meet them at a pre-arranged door on Arrivals (level 4 in the Jeppesen Terminal). NOTE: Public telephones are not available in the Cell Phone Waiting Lot.
Arrivals (level 4 of Jeppesen Terminal) is designated for curbside passenger pickup. Arriving passengers collect luggage on
level 5 of the terminal, then take an escalator or elevator down to level 4, where private automobiles drive through and pick up passengers. Drivers are not allowed to park and wait for passengers to arrive. Passengers must be at curbside waiting for their rides. Any unattended vehicles will be towed immediately.
Drivers should follow the signs on Peña Boulevard to the Arrivals level on either
the east or west side of the terminal, according to airline name. Overhead signs identify airline locations.
Meeting Passengers Inside the Airport
passengers may go to the airline gates. If you need to accompany a traveler who
is a minor, an elderly person or an individual with special needs to or from a
gate, contact the airline they are traveling with to make special arrangements to allow you to go through security and escort a passenger to their gate. This must be arranged in advance with the airline and not the airport.
- Domestic Travelers - After parking in terminal garages or parking lots, we suggest meeting domestic travelers in the Jeppesen Terminal Level 5, at either the train exit or the appropriate baggage-claim carousel.
- International Travelers - To meet passengers who are arriving on a flight from
an international destination, go to level 5 of Jeppesen Terminal. DIA’s International Arrivals area is
at the north end of the terminal. International passengers
will exit from the Customs and Federal Inspection Services facility here. They will have already claimed their bags before going through Customs.
Airport Information and Assistance
Directions and information are available from the airport’s Hospitality Ambassadors or from Guest Services staff in the terminal and concourse information booths. Guest Services can be reached by dialing (303) 342-2000, or by calling the airport’s toll-free line,
(800) AIR-2-DEN ((800) 247-2336).